BG Boards uses FedEx or USPS for our deliveries depending on the product. We will process and ship your order within 1-10 business days of receipt depending on the product. While we strive to process and ship orders as quickly as possible, some orders take more than one day to process. Please expect the reasonable and customary shipping time for products to be delivered to your destination. Currently, cornhole bags ship within 3-5 business days and cornhole boards ship within 7-10 business days. Some custom work may take a day or two longer depending on our custom work log. You can visit fedex.com or usps.com for more information regarding Shipping Times and Conditions.
SHIPPING DAMAGE CLAIMS:
While the frequency of damaged packages is low, in the event that one of our products is delivered in a damaged state, BG Boards must be notified within 48 hours of receipt of the package. We will make every effort to resolve the situation and get a replacement product delivered in a timely fashion. Any shipping damage claims filed beyond 48 hours from receipt of the package will be the sole responsibility of the recipient.
Questions about our policies?
If you have any questions regarding your privacy or any of our policies, please contact us by email by completing our contact form or by phone at (216) 635-9408